Shipping Policy

At Wulph Water, we believe in keeping things simple and transparent. Our goal is to ensure that your order reaches you quickly, safely, and with no hidden costs.

1. Shipping Costs

• Shipping is included in your subscription or purchase price.

• No additional delivery fees will be charged at checkout.

2. Delivery Areas

• We currently ship to major regions within South Africa.

• If you live outside a major delivery area, please contact our support team to confirm whether delivery is possible.

3. Delivery Times

• Orders are processed promptly and delivered within 5–7 working days.

• Delivery times may vary slightly depending on your location and courier availability.

• Please note: Deliveries are made during standard working hours (Monday–Friday).

4. Order Tracking

• Once your order has been dispatched, you will receive tracking details (where available) to monitor your delivery.

5. Missed Deliveries

• If a delivery attempt is unsuccessful, the courier will arrange a follow-up.

• Additional delivery attempts may require confirmation from the customer.

6. Delivery Issues

• If your order is delayed beyond the expected timeframe, please contact us at info@wulph.co.za

• For damaged or missing items, notify us within 48 hours of receiving your order so we can resolve it promptly.

7. International Shipping

• At this time, we do not offer international shipping. Our services are limited to South Africa.

Last Updated: 2nd October 2025