Privacy Policy
At Wulph Water, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We may collect the following information when you interact with us:
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Personal details (name, surname, date of birth)
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Contact details (email address, phone number, delivery address)
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Payment information (for processing subscriptions and purchases)
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Website usage data (cookies, browsing activity, IP address)
2. How We Use Your Information
Your personal information will be used for:
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Fulfilling orders and subscriptions
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Processing payments securely
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Delivering products to your chosen address
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Communicating with you about your orders, account, or promotions (with consent)
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Improving our website and services
3. Sharing of Information
We do not sell or rent your personal information. We may share your details only with:
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Service providers (e.g., couriers for delivery, payment processors)
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Legal authorities when required by law
4. Data Protection & Security
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We use industry-standard security measures to safeguard your data.
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Only authorized Wulph Water staff and service providers have access to your personal information.
5. Your Rights Under POPIA
You have the right to:
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Access the personal information we hold about you
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Request corrections to your personal information
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Request deletion of your personal information (subject to legal requirements)
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Withdraw consent to marketing communications at any time
6. Cookies & Tracking
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser, but some features of the website may not function properly.
7. Retention of Data
We will retain your personal information only as long as necessary to provide services and comply with legal obligations.
8. Contact Us
For privacy-related questions or requests, please contact us:
Last Updated: 2nd October 2025